Terms & Conditions

---

Welcome to the website of Next Chapter Law Office (“Next Chapter,” "NCLO," "we," "us," or "our").

These Terms & Conditions ("Terms") govern your access to and use of the Next Chapter website and any related online services, forms, portals, or features that expressly reference these Terms. By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. Purpose of the Website

The Next Chapter website is provided for informational, educational, and business purposes. Information appearing on the website is intended to provide general information about Next Chapter, the legal services it may provide, and topics of general legal interest. Website content is not intended to constitute legal advice and should not be relied upon as a substitute for legal advice from a licensed attorney. The law is continually changing, and legal outcomes depend upon the specific facts and circumstances of each matter.

2. No Attorney-Client Relationship

Your use of this website, including reading information, submitting an online form, sending an email, requesting a consultation, or communicating with NCLO through the website, does not create an attorney-client relationship between you and NCLO or any attorney affiliated with NCLO. An attorney-client relationship is established only when NCLO and the prospective client have completed the firm's applicable intake and engagement process and NCLO has expressly agreed to undertake representation. Until an attorney-client relationship has been established, you should not assume that NCLO or its affiliated attorney represents you or is protecting your legal interests.

3. No Legal Advice

Nothing on this website constitutes legal advice. Website content may discuss legal concepts, statutes, regulations, procedures, or other legal topics. Such information is provided for general informational purposes and may not apply to your circumstances. You should consult a qualified attorney regarding your individual legal situation before acting based on information contained on this website. NCLO does not represent that information appearing on the website is complete, current, or applicable to every situation.

4. No Guarantee of Results

Past results, testimonials, examples, or descriptions of prior matters, if provided, are not guarantees or predictions of future results. Every legal matter is different, and outcomes depend upon the facts, applicable law, opposing parties, courts, agencies, and numerous other circumstances beyond NCLO's control. No statement on this website should be interpreted as a promise, guarantee, or prediction regarding the outcome of a legal matter.

5. Contacting NCLO

You may contact NCLO using the telephone numbers, email addresses, online forms, or other communication methods provided on the website. However, communications submitted through the website may not be reviewed immediately. Do not use website forms, email, or other electronic communications to submit information concerning an emergency, imminent legal deadline, court appearance, statute of limitations, or other time-sensitive legal matter unless NCLO has

specifically instructed you to do so. NCLO does not guarantee that a message submitted through the website will be received, reviewed, or answered within a particular period.

6. Prospective Clients

Submitting information to NCLO does not guarantee that NCLO will agree to represent you. NCLO may decline representation for any lawful reason, including but not limited to:

• Conflicts of interest;

• Lack of capacity or availability;

• The nature or circumstances of the matter;

• Geographic or jurisdictional limitations;

• Practice-area limitations;

• Failure to complete the firm's intake process including information sharing;

• Failure or delinquency regarding payment of fees;

• Failure to enter into an engagement agreement; or

• Other professional or business considerations.

Individuals should not rely upon the submission of an inquiry as evidence that NCLO has

agreed to represent them.

7. Confidentiality and Website Communications

NCLO is committed to protecting confidential information in accordance with applicable law and professional obligations. However, submitting information through a website, email, or other electronic communication does not create an attorney-client relationship or guarantee that the information will receive the same protections applicable to information obtained during an established attorney-client relationship. For additional information concerning NCLO's handling of information, please review the NCLO Privacy Policy.

8. Accuracy and Changes to Website Content

NCLO makes reasonable efforts to maintain accurate and useful website content. However, NCLO does not warrant that:

• Website content is complete;

• Website content is current;

• Website content is free from errors;

• Legal information reflects the most recent developments in the law;

• Website content applies to your circumstances; or

• The website will remain available without interruption.

NCLO may modify, update, remove, or replace website content at any time without notice.

9. Third-Party Websites and Resources

The NCLO website may contain links to third-party websites or resources. These may include links to:

• Courts;

• Government agencies;

• Legal research resources;

• Professional organizations;

• Payment providers;

• Technology providers;

• Educational resources; or

• Other websites that NCLO believes may be useful.

Third-party links are provided for convenience and informational purposes. NCLO does not control and is not responsible for the content, availability, accuracy, security, privacy practices, or terms of third-party websites. A link to a third-party website does not constitute an endorsement or recommendation by NCLO unless expressly stated otherwise.

10. Online Portals and Third-Party Services

NCLO may provide access to third-party technology platforms for purposes such as:

• Client intake;

• Matter management;

• Document exchange;

• Electronic signatures;

• Billing;

• Payment processing;

• Scheduling;

• Communications; and

• Other legal or administrative services.

Access to such platforms may be subject to additional terms and conditions imposed by the applicable third-party provider. Where a third-party service has its own terms, those terms may apply to your use of that service in addition to these Terms.

11. Payments

NCLO may make online payment services available through third-party payment processors. Payments may be subject to the terms, conditions, and privacy policies of the applicable payment processor. A payment submitted through the website or an online payment portal does not by itself establish an attorney-client relationship or constitute acceptance of representation.

12. Intellectual Property

Unless otherwise indicated, the website and its contents are owned by or licensed to NCLO and are protected by applicable intellectual-property laws. Website content may include:

• Text;

• Articles;

• Graphics;

• Logos;

• Photographs;

• Designs;

• Videos;

• Documents;

• Downloads;

• Trademarks;

• Service marks; and

• Other materials.

You may view and use website content for personal, non-commercial, informational purposes. You may not reproduce, distribute, modify, publish, transmit, sell, license, create derivative works from, or commercially exploit NCLO website content without NCLO's prior written permission, except as permitted by applicable law.

13. Permitted Use

You agree to use the website only for lawful purposes. You may not:

• Attempt to gain unauthorized access to the website or related systems;

• Interfere with the operation or security of the website;

• Introduce malicious code, viruses, or other harmful technology;

• Use automated systems to scrape or collect website content without authorization;

• Misrepresent your identity;

• Use the website to commit or facilitate unlawful activity;

• Attempt to circumvent security measures; or

• Use the website in a manner that could damage NCLO or its technology systems.

NCLO reserves the right to restrict or terminate access to the website when reasonably necessary to protect the website, its users, or NCLO's systems.

14. User-Submitted Information

If you submit information, documents, comments, questions, or other materials through the website, you represent that you have the right to submit that information. You agree not to knowingly submit:

• False or fraudulent information;

• Malicious code;

• Information intended to interfere with the website;

• Material that violates applicable law; or

• Material that infringes the rights of another person.

NCLO's handling of personal information is described in its Privacy Policy.

15. Artificial Intelligence and Automated Technologies

In connection with website operations, NCLO may use artificial intelligence or automated technologies that comply with the Rules of Professional Conduct governed by the North Carolina State Bar, as those tools support intake, communications, legal research, document management, administrative services, or other firm functions. AI-generated information may contain errors or inaccuracies and should not be treated as legal advice. The use of an AI-enabled feature on the website does not replace attorney judgment, legal

analysis, or professional review of client-specific legal matters. NCLO will maintain appropriate human oversight over AI-assisted legal work and will use AI technologies consistent with applicable professional obligations.

16. Accessibility

NCLO seeks to provide an accessible website experience and to improve accessibility. If individuals have trouble accessing website content or require information in an alternative format, then those individuals should contact NCLO directly. 

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its contents are provided on an "as is" and "as available" basis. NCLO makes no express or implied warranties regarding the website, including warranties concerning:

• Accuracy;

• Completeness;

• Availability;

• Reliability;

• Fitness for a particular purpose;

• Non-infringement; or

• Freedom from viruses or other harmful components.

Nothing in these Terms is intended to exclude a warranty or right that cannot lawfully be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, NCLO and its attorneys, employees, agents, contractors, and service providers will not be liable for damages arising from or relating to:

• Your use of or inability to use the website;

• Reliance on website content;

• Errors or omissions in website content;

• Website interruptions;

• Unauthorized access resulting from circumstances beyond NCLO's reasonable

control;

• Third-party websites or services; or

• Other matters arising from use of the website, except to the extent liability cannot lawfully be excluded or limited. Nothing in these Terms is intended to limit any rights or remedies that cannot legally be waived or limited. 

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Next Chapter and its attorneys, employees, agents, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from your unlawful or unauthorized use of the website or your violation of these Terms.

This provision does not apply to the extent that the claim results from Next Chapter's own conduct, negligence, professional obligations, or other circumstances for which indemnification cannot legally be required.

20. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. Any dispute concerning these Terms or the use of the website will be subject to applicable federal or state jurisdiction in North Carolina, unless applicable law requires otherwise. Nothing in this section affects the jurisdiction or venue applicable to a particular legal matter or attorney-client relationship.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

22. No Waiver

NCLO's failure to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision in the future.

23. Changes to These Terms

NCLO may revise these Terms from time to time. Updated Terms will be posted on the website with a revised effective date. Your continued use of the website following publication of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

24. Entire Agreement Concerning Website Use

These Terms, together with the NCLO Privacy Policy and any other policies expressly incorporated by reference, constitute the terms governing your use of the NCLO website. These Terms do not replace or modify:

• An attorney-client engagement agreement;

• A fee agreement;

• A trust-account agreement;

• A confidentiality agreement;

• A court order;

• Applicable law; or

• The North Carolina Rules of Professional Conduct.

Where another written agreement governs a particular relationship or transaction, that agreement controls.

25. Contact Information

Questions regarding these Terms may be directed to:

Next Chapter Law Office

jeremycrawford@nextchapterlawoffice.com

IMPORTANT NOTICE

The information contained on this website is provided for general informational purposes only and is not legal advice. Visiting this website or communicating with Next Chapter Law Office or its employees through this website does not establish an attorney-client relationship. If you have a legal matter, contact NCLO directly to determine whether the firm may be able to assist you.

Website Terms & Conditions Policy — Version 1.0, revised & approved by managing

attorney 8/26/2026.